Client Challenges

How often have you thought, “I can’t believe my client just asked me that!”?

Every established workroom, design firm and small business has encountered clients who question prices, push to get the job done sooner, or ask to provide
their own fabrics or do their own installation. Sometimes, their demands are completely outrageous and they often catch us off guard. How do you respond to
such challenges? With a smile and calm confidence born of the belief in your business, your quality and your prices.

The following article was published in Drapery and Design Professional in 2011, issue 6. It is re-printed here with permission.

Drapery & Design Professional is a bimonthy trade publication specifically for those who sell, design or create custom window treatments, upholstery, slipcovers and related services. Articles cover all interior design subjects that teach new techniques, inspire readers to tackle new projects, encourage sound business practices and inform readers of current trends in fabrication and design. If you are an industry designer, workroom or vendor, subscribe today and become part of the largest online professional interior design/workroom forum in the industry, click here.